Frequently Asked Questions

How long does delivery take?

Delivery within Beirut takes 1 or 2 business days. Delivery outside Beirut can take between 1 and 5 business days max.

What payment methods do you accept?

We currently accept Cash on Delivery. If that’s not possible, please contact us to arrange secure payment through Whish.

Can I return an item?

Yes. Items can be returned within 7 days of reception, as long as they are in their original condition and packaging. For full details, please see our [Refund Policy] (link in the footer).

Are the products reliable?

All our products are tested for quality and functionality before being listed, so you can shop with confidence.

How can I contact customer support?

Our support team is available 24/7. You can reach us anytime through the contact details in the footer.

Can I place an order through WhatsApp?

Yes! You can order directly through our website or by contacting us on WhatsApp. Choose whichever is easier for you.